Your Safety Is Our Responsibility

778b Responsible Gaming – The Complete Guide to Responsible Gaming

Gaming is for fun — that is the core belief at 778b. We want every member to play within healthy limits and maintain a balance with other aspects of their life.

Set Your Own Limits

Set your own deposit, loss, and session limits — adjustable at any time from Account Settings.

Take a Break

If you feel tired or stressed, take advantage of the temporary gaming break feature.

Self-Exclusion

You can temporarily or permanently close your account at any time.

24/7 Support

Our Bengali-speaking support team is always here to help with any responsible gaming questions.

1. What is Responsible Gaming?

Responsible play means keeping gaming a healthy source of entertainment — not a cause of financial stress or mental strain. At 778b, we believe gaming is only truly enjoyable when it is based on informed choices, not driven by the fear of losing money.

Online gaming is growing fast in Bangladesh. While most players enjoy it responsibly, a small number encounter gaming-related problems. 778b is committed to bringing that number to zero — which is why responsible gaming has been at the heart of our service from day one.

Responsible gaming rests on three pillars: first, playing within your means; second, respecting time limits; and third, accepting wins and losses as a normal part of the experience. Stick to these three and gaming will always remain something to enjoy.

Keep in Mind

Gaming is not a source of income — it is entertainment. Treat any losses as the cost of that entertainment. Never chase losses by placing larger bets.

2. 778b's Core Principles

778b's commitment to responsible gaming goes beyond policy documents — it is reflected in every feature and decision we make. Our core principles are:

  • Strictly prohibiting anyone under 18 and maintaining a rigorous age verification process
  • Giving members the ability to set their own gaming limits and supporting them in sticking to those limits
  • Immediately alerting a member if problematic gaming behavior is detected
  • Keeping self-exclusion and cool-off options easily accessible so any member can use them whenever needed
  • Ensuring our customer support team receives specialist training in responsible gaming
  • Never pressuring players to bet more through marketing or promotions
  • Displaying gaming information transparently — setting no false expectations about the odds of winning

These principles are embedded in 778b's working culture. Every member of our team understands that a member's well-being matters more than profit.

3. Control Features

778b members can access the following control features directly from their Account Settings:

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis.

Loss Limit

Your session will automatically stop once you reach a set loss amount.

Session Limit

Set your own limit on how long you play in a single session.

Reality Check

Get a reminder of how long you've been playing after a set period of time.

Temporary Break

You can take a gaming break for anywhere from 1 day to 6 weeks.

Self-Exclusion

Account suspension options ranging from 6 months to permanent closure.

Limit Change Rules

Tightening a limit (lowering it) takes effect immediately. Loosening a limit (raising it) takes 7 days to come into effect. This rule is there to protect you during moments of weak willpower.

About Self-Exclusion

Once self-exclusion is activated, your account cannot be reopened before the set period ends. Any attempt to open a new account during this time will also be blocked.

Steps to Activate Self-Exclusion

1
Go to Account Settings

Log in and open the "Responsible Gaming" section from your profile menu.

2
Select the Self-Exclusion Option

Click on the "Self-Exclusion" option and choose your preferred duration.

3
Confirm

A verification code will be sent to your registered mobile number — use it to confirm the action.

4
Done

Your account will be closed for the chosen period. A confirmation email will also be sent to you.

4. Signs of Problematic Gaming

It is not always easy to recognize when gaming becomes a problem. Watch out for the following signs:

Seek Help If You Notice These Signs

If you or someone you know shows any of the signs below, please contact 778b support or seek professional help.

  • A strong urge to keep playing with more money to recover losses
  • Being unable to stop gaming, or feeling restless and irritable when you try
  • Hiding gaming activity from family or friends
  • Spending money set aside for essential expenses on gaming, or borrowing to play
  • Neglecting work, studies, or family responsibilities due to excessive play
  • Losing sleep or skipping meals because you cannot stop thinking about gaming
  • Being unable to stop after a win and continuing to play
  • Feeling angry or frustrated when you lose and struggling to accept it
  • Using gaming as an escape from stress or anxiety

These signs are not a sign of weakness — they are symptoms of a common condition that can be addressed. Seeking help early leads to a much faster recovery.

5. Self-Assessment

Ask yourself the questions below. If you answer "Yes" to more than three, please get in touch with us.

1

In the past month, have you spent more on gaming than you had budgeted for?

2

Have you ever felt it is difficult to spend time without gaming?

3

Have family or friends ever expressed concern about your gaming?

4

When you lose, do you feel the urge — or temptation — to keep playing to win it back?

5

Has gaming affected your work, sleep, or health?

6

Have you repeatedly tried to stop gaming but failed?

7

Have you lied about your gaming or hidden information from family members?

8

Have you borrowed money or gone into debt to fund your gaming?

You Are Not Alone

If you answered "Yes" to more than three of the questions above, please reach out to our support team. 778b's trained team can speak with you in English, in complete confidence.

6. Minor Protection

778b is strictly for users aged 18 and above. To protect minors, we have put the following measures in place:

  • Age is strictly verified at registration using a national ID or passport
  • If age is in doubt, additional documents are requested and the account may be suspended if necessary
  • If an underage account is detected, it will be suspended immediately and all associated transactions cancelled.
  • If you have any concerns, contact our support team — we will investigate promptly.

Advice for Parents

If you have children or teenagers at home, install parental control software on your devices to restrict access to online gaming sites.

Windows Family Safety

On Windows devices, Microsoft Family Safety can be used to block specific websites.

Android / iOS Controls

Use Screen Time (iOS) or Digital Wellbeing (Android) on your smartphone.

7. Where to Get Help

Reaching out for help with a gaming problem takes courage. Beyond direct support, 778b also wants to point you toward external resources that can help.

778b Support

24/7 Bengali live chat support — our team is ready to help with any questions about responsible gaming.

[email protected]

Mental Health Support

Gaming addiction is a mental health condition. Free consultations are available at the mental health departments of any government hospital in Bangladesh.

Help from Family & Friends

Talk openly with the people close to you. Their empathy and support can make the road to recovery significantly easier.

Counselling Services

Speak confidentially with an addiction counsellor or psychologist. Many clinics also offer online sessions.

Confidentiality Guarantee

Any responsible gaming conversation with 778b Support is completely confidential. Your information is never shared with third parties.

8. FAQs

Yes. Any balance in your account at the time you activate self-exclusion can be withdrawn. No funds are forfeited due to self-exclusion. Please contact support to process your withdrawal.

Lowering a limit takes effect immediately. Requests to raise a limit take effect after 7 business days. This delay is designed to protect you from impulsive decisions.

A Cool-off is a short break — from 1 day up to 6 weeks. Your account reactivates automatically once the period ends. Self-Exclusion is a longer-term option — from 6 months up to permanent. To reactivate after the period ends, you'll need to submit a request and wait at least 7 days.

The "Self-Assessment" section on this page has 8 questions. If you answer "Yes" to more than three, it is advisable to seek help. Concern expressed by family or friends is also an important signal to take seriously.

No. 778b is strictly an 18+ platform. Age verification is mandatory at registration. Any account found to belong to a minor is closed immediately and all associated transactions are cancelled.

No. Asking for help does not mean your account will be closed. You are welcome to seek information or advice without any action being taken on your account. Account closure only occurs at your own request or in cases of serious policy violations.
Responsible Gaming Set Limits Self-Exclusion 18+ Only Mental Health Safe Gaming

Why 778bResponsible Gaming at

We do more than offer games — our goal is to foster a healthy and enjoyable gaming environment for everyone.

Transparent Statistics

Each game's RTP (Return to Player) rate is clearly displayed so you can make informed decisions before you play.

Time Alert

Once your session reaches the set duration, you'll automatically receive a message: "You've been playing for a while — take a break."

Financial Monitoring

View a monthly spending summary and see exactly how much you've spent — no hidden information.

Automatic Detection

An AI-powered system monitors for risky gaming patterns and alerts the support team automatically.

Full Support in Bengali

All responsible gaming information and assistance is available in English — no language barriers.

Adhering to Regulatory Standards

778b operates in accordance with international responsible gaming standards to ensure the safety and well-being of all players.

Responsible Gaming

Our Commitment to Safe Gaming 778bJoin

Play within your means. Use 778b's responsible gaming tools to keep your experience healthy and enjoyable.

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