Last updated: 2026

778b Privacy Policy – Complete details on how your data is protected

This page clearly explains how your personal information is collected, used, and kept secure at 778b.

Data collection policy

What information is collected and why is communicated with complete transparency.

SSL Protection

All data is stored with bank-grade SSL encryption and is never sold to third parties.

Your Controls

You have the full right to view, correct, and request deletion of your personal data.

Cookie Policy

Details on how we use cookies and how you can manage them.

Your Privacy Is Our Priority

778b believes your personal information belongs to you. This Privacy Policy ("Policy") is designed to ensure full transparency in how we handle your data. By using any 778b service, you are considered to have accepted this Policy.

1 . Introduction

778b (https://778b.win) is a trusted online gaming platform in Bangladesh. We place the highest priority on protecting our members' personal information. This Privacy Policy explains in detail what information 778b collects, how it is used, and the steps we take to keep your data secure.

This Policy applies to the 778b website, mobile application, and all related services. If you have any questions about how your data is managed, please get in touch — we are always ready to help.

This Policy was written with our Bangladeshi members in mind. In the event of any linguistic ambiguity, the original English version shall prevail.

2. What data is collected

778b only collects information that is necessary. We never request personal data beyond what is needed. Below is a breakdown of the information collected by category:

Identification information

  • Full legal name (as it appears on your national ID or passport)
  • Date of birth (for age verification)
  • Mobile number & email address
  • Current residential address
  • Nationality and country

Verification information (KYC)

  • Copy of national ID, passport, or driving license
  • Selfie or photo (if required)
  • Proof of address (utility bill or bank statement)

Financial Information

  • Payment method details (Mobile Banking, Nagad, or Rocket number)
  • Transaction history & amounts
  • Deposit and withdrawal records

Technical information

  • IP Address & Device Information
  • Browser type & operating system
  • Session data & login timestamps
  • Gaming activity logs

Behavioral Data

  • Preferred games and gaming preferences
  • Bonus and promotion usage history
  • Time spent on site & page visit data

3. How data is collected

778b collects information in the following ways:

Method Description
Direct payment You provide information directly during account registration, KYC verification, or when contacting support.
Automatic collection Data is collected via cookies and tracking technologies while you browse the site or play games
Payment processing Transaction details are received from the payment gateway at the time of deposit or withdrawal
Third parties Information may be obtained from authorized verification agencies for age verification or identity confirmation
Customer Support Conversation records are kept when you contact us via Live Chat, email, or phone

4. Purpose of data use

778b uses collected information only for specific, legitimate purposes. Our core purposes for using your data are:

  • For account creation, management, and verification
  • To process deposits, withdrawals, and other financial transactions
  • To prevent fraud and money laundering
  • To meet legal and regulatory obligations
  • To provide customer support and resolve issues
  • To provide a personalized gaming experience tailored to your preferences
  • To inform you of relevant promotions and bonus offers (you may opt out at any time)
  • To enhance platform security and performance
  • To promote responsible gaming and provide support to at-risk players
Marketing communications

778b obtains your consent before sending promotional messages. You can opt out of marketing emails or SMS at any time. However, important account-related notifications cannot be disabled.

5. Data sharing & disclosure

778b never sells your personal information. However, data may be shared in the following limited circumstances:

  • Payment processor: Necessary information is shared with Mobile Banking, Nagad, and Rocket to process deposits and withdrawals
  • Verification agency: Identity information is verified with authorized third-party agencies for KYC and age verification purposes.
  • Technology partners: Software and cloud service providers required for platform operations
  • Legal Authorities: Information may be disclosed to government authorities to comply with court orders, investigations, or legal obligations.
  • Business transfer: You will be notified in advance in the event of a company merger or acquisition
Our Commitment

Before sharing your data with any third party, 778b ensures that the party adheres to appropriate data protection standards. We never sell your information to advertising networks or data brokers.

6. Data security measures

778b uses industry-leading technology to protect your information. Our security framework is outlined below:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption
  • Database encryption: Stored data is kept in encrypted format
  • Access Controls: Only authorized personnel can access the information they need
  • Firewall and DDoS protection: Advanced network security to prevent cyberattacks
  • Security audit: Regular third-party security audits are conducted
  • Two-factor authentication (2FA): Option to add an extra layer of security to your account
  • Suspicious activity monitoring: Unusual transactions are detected around the clock via an automated 24/7 system
Security incidents

In the event of a data security breach, 778b will promptly notify affected members and take the necessary steps. If you notice any suspicious activity on your account, contact our support team immediately.

7. Cookie policy

778b uses cookies on its website. Cookies are small text files stored in your browser that help improve the site's performance and functionality.

Cookie Type

Cookie Type Purpose Duration
Essential Cookies Login sessions, security tokens & core functionality Until the session ends
Performance cookies Site usage statistics & performance analytics Up to 30 days
Personalization cookies Language preferences, display settings & personalized experience Up to 1 year
Analytics cookies User behavior analysis & service improvement Up to 90 days

Use your browser settings to manage cookies other than essential cookies. Please note that disabling cookies may affect the functionality of certain features.

8. Your data rights

As a 778b member, you have the following rights over your personal information:

Right to access

You can request to view the information we hold about you.

Right to Rectification

You may request correction of any inaccurate or incomplete information

Right to Erasure

You may request deletion of your data under certain circumstances

Right to Object

You may object to the processing of your data for specific purposes

Right to portability

You may request to download your data or transfer it elsewhere.

Right to Restriction

You may request that data processing be restricted under certain circumstances

Contact our support team to exercise any of these rights. We aim to respond within 30 days. Please note that some data may not be deletable due to legal obligations.

9. Data retention period

778b does not retain data longer than necessary. Retention periods depend on the type and purpose of the information:

  • Account Information: For the duration the account is active, and a minimum of 5 years after closure (as required by law)
  • Transaction records: 7 years after the last transaction (in accordance with financial regulatory guidelines)
  • KYC Documents: Up to 5 years after account closure
  • Customer Support Conversations: Up to 2 years after last contact
  • Marketing preferences: Until you opt out or your account is closed
  • Technical logs: Generally up to 90 days

10. Protection of minors' data

778b takes special care to protect the privacy of minors (under 18). Our services are strictly for adults only.

  • Age is verified at registration, and users under 18 are not permitted to create an account
  • If we become aware that data has been collected from a minor, it will be deleted immediately
  • If any age-related concerns arise during account verification, additional documentation may be requested.
  • If parents or guardians believe their child's information has been collected inadvertently, please contact support immediately.
18+ only

778b is strictly for users aged 18 and above. To learn more about responsible gaming, visit our Responsible Gaming View page.

11. Policy changes

778b may update this Privacy Policy as needed. If significant changes are made, we will notify you in the following ways:

  • A notice will be posted on the website.
  • You will be notified at your registered email address
  • The "Last Updated" date at the top of the page will be revised
  • For significant changes, your consent may be requested at login

If you continue using 778b services after any changes take effect, you will be considered to have accepted the updated policy. We recommend reviewing this page regularly.

12. Contact

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us:

Email Support

For any privacy-related requests, email us at:
[email protected]

Live Chat

24/7 Live Chat support is available. You can typically expect a response within a few minutes.

We typically respond to privacy-related requests within 72 hours. Complex requests may take longer, but we will keep you updated throughout the process.

SSL Secured Data Encryption KYC Verification 18+ only Transparent policy

Why 778bIs your information safe at -?

We protect your privacy through a combination of technology, policy, and staff training.

Data is never sold

778b never sells your personal information to third parties. Your data is used solely to improve our services.

Secure servers

Our servers are protected by industry-standard firewalls, regular security audits, and DDoS protection.

Trained team

All our staff are trained to comply with our Privacy Policy. Unauthorized disclosure of information is strictly prohibited.

Real-time monitoring

An automated 24/7 system is in place to instantly detect suspicious activity.

Your Controls

You can manage your marketing preferences, cookies, and data access directly from your account settings.

Transparency in Bengali

All policies are written in plain language with no hidden terms. What you see is what applies.

Safe gaming

Trusting us with your data security 778bJoin -

Finished reading our Privacy Policy? Go ahead and create your account with confidence. Your information is completely secure — that's our promise.

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